The BVRLA is the trade body for the vehicle rental and leasing sector. By consulting with government and maintaining industry standards, we help our members deliver safe, sustainable and affordable road transport to millions of consumers and businesses. The vehicle rental and leasing industry contributes 24. 9bn a year to the UK economy. The voice of the vehicle rental and leasing industry. Helping the industry debate key issues, train staff and network. BVRLA Position Papers summarise policy asks.

Helping you to manage emerging regulatory pressure. RFS is expert in conducting business under regulation. From specialist resourcing to conduct strategy, we help you to balance customer, business and regulatory interests. Objectively testing customer outcomes reveals gaps in policies and procedures that can become costly and cause reputational damage. Managing complaints effectively is critical in delivering a good customer experience and high on the regulatory agenda. Over 50,000 firms in the UK offer .